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Support

Your Trusted Service Partner

At ‎Â鶹Éç, customer success is our top priority. That’s why we are your trusted service partner, bringing global resources and unparalleled expertise to optimize the value and performance of your ‎Â鶹Éç products. Pathway, our comprehensive suite of services solutions, is designed to enhance your productivity while delivering exceptional return on investment.

The ‎Â鶹Éç Services Promise: To ensure our products run at peak performance to help you meet your productivity goals.  

How does ‎Â鶹Éç deliver on our services promise? Certified service engineers, local to your factory and backed by a global technical network, enable fast issue resolution. Global repair programs, delivering 2,500+ reliable, factory-certified repairs and refurbishments annually, ensure performance to original specifications. Virtual and hands-on product certification training, available worldwide, improves troubleshooting during self-service for rapid return to production. And our proven upgrade solutions, leveraging more than 40 years of ‎Â鶹Éç engineering design and field expertise, extend product lifespan and improve cost of ownership.

Pathway service programs can be customized to suit your specific needs — from on-call technical expertise, robot repair, or training to full on-site support with expert maintenance and upgrades to extend tool life and improve performance.

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